Privacy Policy
Last updated: January 2025
Fsakem Beras LLC ("EmberGrove," "we," "us," or "our") operates this website. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our site, make a purchase, or contact our team.
Information We Collect
- Contact details you provide, such as name, email address, phone number, and company name.
- Order information, including shipping address, billing address, and purchase history.
- Payment information, processed securely by our third-party payment providers; we do not store full card numbers.
- Technical data such as IP address, browser type, and pages visited, collected via cookies and similar technologies.
How We Use Your Information
- To process and fulfill orders, including shipping and customer support.
- To respond to wholesale, marketplace, and general inquiries.
- To improve our website, product catalog, and customer experience.
- To send order updates and, where you have opted in, promotional communications.
- To comply with legal obligations and prevent fraud.
Sharing of Information
We do not sell your personal information. We share information only with service providers who help us operate our business, such as payment processors, shipping carriers, and email service providers, and only to the extent necessary for them to perform their services.
Your Choices
You may opt out of marketing emails at any time using the unsubscribe link in any email, or by contacting us directly. You may also request access to, correction of, or deletion of your personal information by contacting us using the details below.
Contact Us
Fsakem Beras LLC
505 Montgomery St #1830
San Francisco, CA 94111
Email: info@fsakemberas.shop
Phone: (941) 794-0358